Contact Root & Pulse

Need a hand with an order or product?

We are an online-only supplement shop, so there is no shop counter, collection point or store locator. You can reach our support team by phone, email or the form below.

Email support hello@rootandpulse.co.uk

Phone support 020 3807 3139

Typical reply time Usually within 1-2 working days, Monday to Friday.

Root & Pulse supplement ingredients and capsules arranged for a product guidance page.

Helpful details make support quicker. If your message is about an order, include the order number and the email address used at checkout.

Send a message

Tell us what you need.

Use the form for order questions, delivery issues, product questions, returns or anything that needs a proper reply.

How we can help

Support that fits the question.

Call us on 020 3807 3139 for a quick order or product query. Use email or the form when you need to share order numbers, photos, tracking details or a fuller explanation.

Order support Include your order number, delivery postcode and the email used at checkout.

Product questions Tell us which product you are looking at and what you are trying to compare.

Damaged or incorrect items Send clear photos of the item, parcel label and packaging where relevant.

Before you message

A few links may answer it faster.

For delivery, returns and product guidance, these pages are often the quickest starting point.

Shipping & Delivery

Delivery rates, dispatch information, tracking and what to do if a parcel is delayed.

Refunds & Returns

How returns work for food supplements, including sealed products, faults and damaged parcels.

FAQs

Common questions about ordering, delivery, subscriptions, accounts and product information.

Online only

No shop counter or store locator.

Root & Pulse sells online. Our registered office is for business correspondence only and is not a retail shop, collection point or returns counter.

Email

hello@rootandpulse.co.uk

Telephone

020 3807 3139
Monday to Friday.

Company

Root & Pulse Ltd
Registered in England & Wales.

Registered office

71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ.