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Terms of Service

Last updated: 31 July 2026.

These terms apply when you use the Root & Pulse website or place an order with Root & Pulse Ltd. Please read them before purchasing.

Who we are

Root & Pulse Ltd

Company number: 17371250

Registered address:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Email: hello@rootandpulse.co.uk

Product information

We try to make product information, prices, availability, and delivery information clear and accurate. Product packaging and labels may contain additional information and should be read before use.

Information on this website is provided for general information only and is not medical advice. Food supplements are not intended to diagnose, treat, cure, or prevent disease and should not replace a varied, balanced diet and healthy lifestyle.

Speak with a qualified professional before using supplements if you are pregnant, breastfeeding, taking medication, have a health condition, or are buying for a child. Follow the product label and do not exceed the recommended serving.

Orders and payment

Your order is an offer to buy the products in your basket. A contract is formed only when we accept your order. We may refuse or cancel an order where there is a payment issue, stock issue, pricing error, suspected misuse, or other lawful reason.

Prices, promotions, product availability, delivery options, and taxes may change. The total price and available payment methods are shown before you place your order.

Delivery, cancellation, and returns

Delivery arrangements are covered in our Shipping policy. Cancellation and returns are covered in our Refund policy. Nothing in these terms affects your statutory rights.

Website use

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use our content, brand assets, or product information without permission.

Liability

We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

Governing law

These terms are governed by the laws of England and Wales. If you live elsewhere in the UK, you may also have rights under the law that applies where you live.

For questions, contact hello@rootandpulse.co.uk.

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